Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.


Support Policy

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Re:bytes Computer Repair Service

How to set up Google Maps without API key Googlemaps has changed their policy: https://developers.google.com/maps/documentation/javascript/usage-and-billing As of July 16, 2018, to continue to use the Google Maps Platform APIs, you must enable billing  ...

"Error load data from file" when installing dummy data. In case you get "Error load data from..." messages when installing dummy data, this means that the import from external files is not allowed on the server. Please enable allow_url_fopen on the server using o ...