Support Information

We have finally moved to the new Help Desk at https://themerex.net/support/ in 2021.

Could you please submit all the new questions there. This requires you to sign in first.

Thank you for understanding!


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ProGuards HTML template

How to Create Webfont Kits Using Font Squirrel Generator When adding a custom font to a theme, we need to generate a webfont kit, which would contain font source files and a stylesheet with @font-face rules. The easiest way to create it is by using an online generator. In this tut ...

Service/Team pages give 404 error If you get 404 error at services pages, please try to do the following:1) Navigate to Settings -> Permalinks 2) Enable Plain (default) permalink structure and save the changes.After this step you can switch to the Cus ...

How to add the Google Map API in the HTML theme Google Maps have recently changed their policy and API key is now required to make the map work. 1. Generate the API key following this link https://developers.google.com/maps/documentation/javascript/get-api-key?hl=en ...

Bundled Plugins License & Activation Questions When a premium plugin is bundled with the theme, you can use the plugin without any issues. Such plugins are fully functional even though you don't get a plugin purchase code for activation.   Since ...

"Error load data from file" when installing dummy data. In case you get "Error load data from..." messages when installing dummy data, this means that the import from external files is not allowed on the server. Please enable allow_url_fopen on the server using o ...