Support Information

Each of our themes comes with 6 months of premium support, which can be extended at any time.

Support working hours: Monday – Friday: 10.00 – 19.00 CET.

We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to analyzing and fixing the issue.

Please note! In order to submit a support ticket you will need a purchase code. It can be found in your ThemeForest account in the Downloads list.

If you have a pre-purchase question, please select “Pre-sales questions” category.

Support Policy


How to edit/remove Get in touch form in slider.

"Get in touch" bar is added as a shortcode to Revolution slider in Static/Global Layers. 

You can customize the form in terra-atma/fw/shortcodes/shortcodes.php file, lines 4213-4220:

: '<div class="sc_contact_form_info">'
. '<div class="sc_contact_form_item sc_contact_form_field get_in_touch">' . esc_html__('Get in touch', 'terra-atma') . '</div>'
. '<div class="sc_contact_form_item sc_contact_form_field label_over contact_form_username"><input class="sc_contact_form_username" type="text" name="username" placeholder="' . esc_html__('Name', 'terra-atma') . '"></div>'
. '<div class="sc_contact_form_item sc_contact_form_field label_over contact_form_email"><input class="sc_contact_form_email" type="text" name="email" placeholder="' . esc_html__('E-mail', 'terra-atma') . '"></div>'
. '<div class="sc_contact_form_item sc_contact_form_field label_over contact_form_phone"><input class="sc_contact_form_phone" type="text" name="phone" placeholder="' . esc_html__('Phone', 'terra-atma') . '"></div>'
. '<div class="sc_contact_form_item sc_contact_form_field label_over contact_form_date"><input type="text" name="date" placeholder="' . esc_html__('Date', 'terra-atma') . '" class="sc_contact_form_date sc_contact_form_date js__datepicker"></div>'
. '<div class="sc_contact_form_item sc_contact_form_button"><button>'.esc_html__('SUBMIT', 'terra-atma').'</button></div>'
. '</div>'