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  Public Ticket Activity

Michael Paul Logo   Updated 7 minutes ago   1   Cleaning Company | WordPress Theme Most recent comment from Michael Paul: I have successfully downloaded the theme to my website. How do I change the phone number that is listed in header or the logo that says "Cleaning Services" to reflect my company logo? Arno BERTIN Issue with team members   Updated 3 hours ago   1   Yogastudio | WordPress Theme Most recent comment from Arno BERTIN: Hello, You've made a great job with this template. Also I encountered an issue with the team members. I explain : If I modify any team member. Then modifiy the HP to change the members ... Chris mobile menu appearing on desktop   Updated 4 hours ago   1   CarWash - Car Wash, Auto Mechanic & Repair Shop Theme Most recent comment from Chris: since this morning, the mobile menu icon appears on desktop and social icons are missing. Are you able to advise how this has occurred with no changes being made Katie Custom Sidebars Disappeared After Update   Updated 4 hours ago   5   Grace | WordPress Theme Most recent comment from Tony Rowlands: Hi, Thank you for the access. I tested your website and all works fine from our side. Info about custom sidebars is stored in the database. You can try to restore the database from backup and ... Randi RevSlider and Visual Composer   Updated 5 hours ago   6   Grace | WordPress Theme Most recent comment from Tony Rowlands: Hi, As I stated bellow I'm getting internal server error and in this case you need to contact your hosting provider and ask them to check this. Chuck Google Maps   Updated 12 hours ago   1   KindlyCare - Senior Care & Medical WordPress Theme Most recent comment from Chuck: I'm having a few issues with the theme: 1.) The Social Media Icons on the top get cut off. 2.) Google Maps stopped working. I had it working at one point, then it stopped working. I double ... Maddalena problem on mobile devices   Updated 18 hours ago   12   Unica | WordPress Theme Most recent comment from Cole Sanders: Hello Maddalena, Please make sure you have cleaned your mobile browser cache and check if layout's fine now. Thank you. Mattias Add e-mail field in contact form   Updated 19 hours ago   4   Yogastudio | WordPress Theme Most recent comment from Cole Sanders: Hello Laure, Unfortunately there's no "required" option for custom CF elements in this theme, but just for preset form. So there's an option to edit codes in file of preset form to create ... Iva Modify label   Updated 1 day ago   2   Origano | WordPress Theme Most recent comment from Tony Rowlands: Hello Iva, You can change this text in the file footer.php on line 120. Michael Ward Header height   Updated 1 day ago   4   Ironfit - Fitness, Gym and Crossfit WP Theme Most recent comment from Tony Rowlands: Hi, I want you to delete only one line: max-width. This will allow you to make the logo bigger and control it's size in Theme Options > Header. Antoni Currie Booked plugin   Updated 1 day ago   7   O’Nails - Nail Bar & Beauty Salon WordPress Theme Most recent comment from Julia Santa: Hello Antoni, I still get the same 403 Forbidden error in the console: http://prntscr.com/by2in9 Please specify what ownership parameters were changed. We will need the screenshot. Thank ... Terry Enroll now button   Updated 1 day ago   2   SevenHills - Summer Camp WordPress Theme Most recent comment from Julia Santa: Hi Terry, We are glad you managed to solve that. Feel free to open a new ticket if you need our further assistance. Best regards Lisa Revolution Slider Issue   Updated 2 days ago   3   Blessing | WordPress Theme Most recent comment from Cole Sanders: Hello Randi, The response was the next: Please try to install another version of plugin: If does not help, please check if it works with default theme (backup your site previously, e.g. with ... Wilhelm von Mayer Contact Form Style 1   Updated 2 days ago   2   Military | WordPress Theme Most recent comment from Cole Sanders: Hello Wilhelm, Probably while you change some sections colors,  the message filed border has been edited as well. Try to add next codes in Theme Options custom css section or style.css ... Joeri Change contact form   Updated 2 days ago   9   Blessing | WordPress Theme Most recent comment from Cole Sanders: Hello Lisa, no, the form is to send details submitted to your mail box only (address you defined at Theme Options -> Contact info), not to store them into dashboard. Cheers!
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